Common questions

How long for delivery?
The average delivery time is between 15 and 35 business days.

How much is the freight?
At no cost to the customer. The shipping is free to whole Brazil!

What if my product is lost in the mail?
In case of loss or loss of the product by the Post Office, we guarantee the resending of a new product or a full refund of your money, whichever you prefer.

How can I make my payment?
You can pay in up to 12 installments via your credit card. We accept the most used card brands: Visa, Mastercard, Hiper, Elo and American Express. We also accept payment by bank slip and Pix.

How to contact the store?
You can contact us from 9am to 6pm Brasília time, via our Whatsapp +55 (61)99252-4798 or by email: support@atmosphereshop.com.br.

Is this site safe to make payment?
We use the best and most secure payment gateway in Brazil. Your personal information is confidential and encrypted at the time of payment.